Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out inquiry forms or contact us
• Book safari packages or tours
• Subscribe to our newsletter
• Create an account on our website
• Communicate with us via email or phone

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

• IP address and location data
• Browser type and version
• Pages visited and time spent on pages
• Referring website information
• Device information (type, operating system)

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our services
• To process bookings and manage your safari experiences
• To communicate with you about your bookings and inquiries
• To send promotional materials and newsletters (with your consent)
• To improve our website and services
• To comply with legal obligations
• To protect against fraud and security threats

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• With trusted service providers who assist in delivering our services
• With accommodation providers and tour operators for booking purposes
• With payment processors to handle transactions securely
• When required by law or to protect our legal rights
• In connection with a business transfer or merger

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure server infrastructure
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality and performance

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access to your personal data
• Correction of inaccurate information
• Deletion of your personal data
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Generally, we retain:

• Booking information for 7 years for tax and legal compliance
• Marketing communications until you unsubscribe
• Website analytics data for 2 years
• Account information until account deletion

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: